Shipping policy

Shipping Policy

At Kotna Home, we strive to ensure that your orders are processed and shipped as quickly as possible. Please take a moment to review our shipping policy below:

Order Processing and Dispatch

• Order Printing: We aim to print your planter on the same day the order is received.
• Dispatch Timing: In most cases, your order will be dispatched the next business day after it is printed.

Capacity and Delays

• Current Capacity: While we do our best to maintain quick turnaround times, please note that our ability to print and dispatch orders on schedule can depend on our current capacity.
• Extended Processing Time: If we anticipate that dispatch will take more than 2 business days from the order date, we will reach out to you promptly to inform you of the delay and provide an updated timeline.

Shipping Options

We offer a range of shipping options to suit your needs. Shipping costs and delivery times will be calculated at checkout based on your location and the shipping method selected.

Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information. You can use this to monitor the status of your delivery.

Contact Us

If you have any questions or concerns about your order or our shipping policy, please don't hesitate to contact us at [email protected].

Thank you for choosing Kotna Home. We appreciate your business and look forward to serving you!